
understands that not all businesses are identical when it comes to their technology needs. We offer a wide range of services and programs to fit any business need and budget.
Our goal is to provide all of our customers with outstanding service and quick resolution to problems. We have streamlined our support structure and managed services to perfectly fit into any business and our solutions are scalable to your business growth.
Service Options Available With TechLink
TECHLINK BASIC covers items related to workstations, peripherals, and network/internet connectivity. Services include application, operating system, and hardware installation, security updates for Windows and anti-virus and anti-spyware software, virus removal, and similar level 1 technical issues.
TECHLINK ADVANCED covers items related to servers, firewalls, network switches, backup devices and routers. Services include advanced application, operating system, and hardware installation, security updates for Windows servers and enterprise anti-virus and anti-spam software, database administration, disaster recovery application maintenance including backup and high-availability software, and similar level 2 technical issues.
TECHLINK EXPERT covers high-level technical, consultative, or management services such as disaster recovery and business continuity planning, security audits, network design, and project management. With this level of support we can build 3 to 5 year technology plans, prepare your technology budget for the upcoming fiscal year, design a multiple site VPN secure WAN, perform complete network health checks, and other specialized services.
Accelerate Productivity with KnowledgeLink
KNOWLEDGELINK TRAINING features instructors who are highly trained professionals with knowledge in several business applications including: Microsoft Windows (98 to Vista), Microsoft Office (Word, Excel, PowerPoint, Publisher, Outlook, etc.), Contact and Customer Management Software such as ACT! and Dynamics CRM. With KnowledgeLink training you will be comfortable using all aspects of your network.